Himalayan Hikers The Trekking Community In India Since 1990

Frequently Asked Questions

Find answers to the most common queries about our trekking gear rentals.

We provide a wide range of trekking essentials including backpacks, tents, sleeping bags, trekking poles, jackets, crampons, and more — all verified for quality and safety.

You can book online through our website by selecting your gear and rental duration, or you can call/WhatsApp our team for quick booking assistance.

Yes, a refundable security deposit is required for most items. The amount depends on the type of gear rented and is returned once the items are returned in proper condition.

Rental charges depend on the gear and the duration. Daily, weekly, and long-term rental plans are available at affordable rates.

Yes, you can extend your rental period by contacting us in advance. Extra charges may apply for the additional days.

We provide doorstep delivery and pickup services in most cities. Alternatively, you can collect your gear from our store or partner locations.

Yes, all trekking gear is thoroughly cleaned and sanitized after every use to ensure hygiene and safety for our customers.

Minor wear and tear is acceptable. However, major damage or loss of gear may lead to partial or full deduction from your security deposit.

Yes, bookings can be canceled. Full or partial refunds depend on the cancellation timeline as per our rental policy.

Yes, we cater to both individuals and groups. Group discounts may be available for bulk rentals.

Currently, we focus on high-quality gear rentals, but we collaborate with trekking organizers and can connect you with verified partners.

Yes, we allow customers to check and test the gear for fitting and comfort before confirming the rental.

Late returns attract additional charges as per the daily rental rate. We recommend notifying us in advance if you expect delays.

Yes, our gear is sourced from trusted brands and is designed to withstand tough Himalayan conditions, including snow treks and high-altitude trekking.

We do not provide direct insurance but we offer full guidance on proper usage. The security deposit covers potential damages or loss.

We recommend booking at least 1-2 weeks before your trek, especially during peak trekking seasons, to ensure availability of gear.

Yes, we have trekking gear suitable for kids, including smaller backpacks, jackets, and sleeping bags. Availability may vary.

We accept online payments (UPI, net banking, credit/debit cards) as well as cash at our partner outlets.

Yes, we offer customizable rental packages based on the trek type and duration, so you get exactly what you need without extra cost.

Renting saves money, reduces storage issues, lets you try different gear, and helps minimize environmental impact by avoiding unused purchases.

Gear Rentals FAQs

Find answers to all your queries about renting trekking gear from us.

We offer backpacks, tents, sleeping bags, trekking poles, jackets, crampons, and other essential trekking gear verified for quality and safety.

You can book online through our website by selecting your gear and rental duration, or call/WhatsApp our team for instant assistance.

Yes, most items require a refundable deposit depending on the gear type. It is returned after gear is returned in proper condition.

Rental charges vary by gear and duration. We provide daily, weekly, and long-term plans at competitive rates.

Yes, extensions are possible by notifying our team. Additional charges apply based on extra days.

We provide doorstep delivery in select cities, or you can collect from our store or partner locations.

All gear is thoroughly cleaned and sanitized after each use to ensure hygiene and safety.

Minor wear is fine, but major damage or loss may result in deduction from your security deposit.

Yes, we cater to groups with possible discounts for bulk rentals. Each gear item is ensured for sufficient quantity.

Yes, customers can check the gear for fit and comfort before confirming their rental.

Camping Gear FAQs

Find answers about our camping gear rentals, usage, and policies.

We offer tents, sleeping bags, camping mats, stoves, lanterns, backpacks, and other essential camping gear suitable for Himalayan treks.

You can book online via our website or contact our team through call/WhatsApp for faster assistance.

Yes, all our tents are designed to withstand rain, wind, and cold conditions commonly experienced during Himalayan treks.

Yes, we can provide multiple tents, sleeping gear, and cooking equipment for groups of any size.

Yes, a refundable deposit is required for most camping gear, returned upon safe and complete return of the items.

Gear can be picked up from our store, delivered to your location, or provided at trekking base camps depending on your booking.

Yes, all sleeping bags, mats, and other gear are thoroughly sanitized and inspected after each rental.

Yes, extensions are possible by contacting our team before the original rental period ends. Extra charges may apply.

We do not provide insurance, but our security deposit covers potential damage or loss of rented gear.

Yes, our team provides basic setup instructions for tents, stoves, and other camping equipment to ensure safe and correct usage.